t8sg v2 plus Blanc screen after firmware update

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06 Dec 2019 20:56 #75536 by Horacio
Hi all, this is my first transmitter ever, and i had problems with the configuration of the switches. I thought that upgrading the firmware to 2019-12-06 : deviation-t8sg_v2_plus-v5.0.0-83b0755.zip. Now after the upgrade after start up, i get a complete blank screen an a two tone beep.
i tried flashing all the nightly builds in the download list for t8sg v2 plus, but nothing happens.
When flashing to the firmware of the V2: deviation-t8sg_v2-v5.0.0-83b0755.zip its boots up normally.
Hope you guys can help me. i have been waiting two year to get in to the sport so this is frustrating and disappointing.

P.S. Ilive in Suriname south America and the sport is practically non existent here, so i can't get help from locals.

Thanks in advance guys.
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06 Dec 2019 21:23 #75537 by gdenton
Did you update the transmitter files in USB mode after you flashed the new firmware?

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06 Dec 2019 21:45 #75538 by Horacio
Yes every time, even formatted a couple of times

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06 Dec 2019 22:09 #75539 by gdenton

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07 Dec 2019 07:17 - 07 Dec 2019 07:19 #75540 by vlad_vy
I see that your carbon version has LCD screen, not OLED. So, you need to use "t8sg_v2" firmware. The only difference between T8SG V2 and T8SG V2 Plus is used screen.
Last edit: 07 Dec 2019 07:19 by vlad_vy.

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07 Dec 2019 10:11 #75541 by Horacio
i think you right, when i taught all v2 plus were oled. let me try again.

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07 Dec 2019 10:20 #75542 by Horacio

vlad_vy wrote: I see that your carbon version has LCD screen, not OLED. So, you need to use "t8sg_v2" firmware. The only difference between T8SG V2 and T8SG V2 Plus is used screen.

Vlad you are right about the lcd, flashed the firmware with v2 and all is working okay. tanks :-)

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13 Jan 2020 17:18 #75705 by Quemelias
Replied by Quemelias on topic t8sg v2 plus Blanc screen after firmware update
Can you tell me what firmware version do you have? I have a plus carbon and since I update it I see screen mesh. Thanx

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14 Jan 2020 12:30 #75713 by vlad_vy
Do you updated the filesystem? Any font and alignment problems are related to filesystem changes or filesystem damage.

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14 Jan 2020 15:09 #75715 by Quemelias
Replied by Quemelias on topic t8sg v2 plus Blanc screen after firmware update
Could you be more concrete, please? Between being a rookie and from Spain, I get lost sometimes in translation. Thanx

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14 Jan 2020 16:15 #75716 by vlad_vy
Try to renew USB drive filesystem from firmware archive.

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14 Jan 2020 18:30 #75717 by Quemelias
Replied by Quemelias on topic t8sg v2 plus Blanc screen after firmware update
That's why I ask your firmware version, because since I changed it my problems started.
First I use Dfuse to put the file, then change to Usb and place the 11 files. The Dfu and zip file do not include them.
Thank you very much again

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20 Jan 2020 04:16 #75761 by mstansfield001
Replied by mstansfield001 on topic t8sg v2 plus Blanc screen after firmware update
This just happened to me as well. I just purchased the carbon t8sg v2 plus and updated the firmware using the t8sg v2 plus file. This causes the lcd screen to have black streaks and not usable. I thought I was losing my mind and had bricked the receiver. After finding this post I used the t8sg v2 update file (not plus) and it fixed it.

Deviation dev team please fix the t8sg v2 plus firmware update file to accomodate lcd not oled

many thanks,
-Mike

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20 Jan 2020 07:09 #75762 by starleas
USB is not recognized.
So I can't reinstall the firmware.
I want to know how to hold the USB driver.
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20 Jan 2020 08:31 #75763 by Quemelias
Replied by Quemelias on topic t8sg v2 plus Blanc screen after firmware update
Please, can you tell me the exact version of the firmware you have used. Thank you!!!

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20 Jan 2020 08:56 #75767 by starleas
deviation-t8sg_v2_plus-v5.0.0-0c4b4c0 (2020-01-16).zip

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20 Jan 2020 09:17 #75768 by eried
Was the screen like that before the update? that looks like a physical damage but it might be fw.

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20 Jan 2020 09:52 #75769 by Quemelias
Replied by Quemelias on topic t8sg v2 plus Blanc screen after firmware update

mstansfield001 wrote: This just happened to me as well. I just purchased the carbon t8sg v2 plus and updated the firmware using the t8sg v2 plus file. This causes the lcd screen to have black streaks and not usable. I thought I was losing my mind and had bricked the receiver. After finding this post I used the t8sg v2 update file (not plus) and it fixed it.

Deviation dev team please fix the t8sg v2 plus firmware update file to accomodate lcd not oled

many thanks,
-Mike

According to him you have to use t8sg-V2 firmware, but what version?
Could you send the file you use in your jumper carbon?
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20 Jan 2020 11:47 - 20 Jan 2020 11:48 #75776 by mstansfield001
Replied by mstansfield001 on topic t8sg v2 plus Blanc screen after firmware update
Your screen looks exactly like mine did when I upgraded FW using the plus version. I used this version and it fixed the screen.
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Last edit: 20 Jan 2020 11:48 by mstansfield001. Reason: Spelling

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20 Jan 2020 13:14 - 20 Jan 2020 13:18 #75779 by mstansfield001
Replied by mstansfield001 on topic t8sg v2 plus Blanc screen after firmware update
@starleas the usb link from the controller is not the same windows driver needed to connect the update tool you show in your screenshot. This video will show you how to fix that.


Also, I would like to thank vlad_vy for originally pointing out our problem. The firmware listed for the t8sg v2 plus was built for oled but we have lcd. Therefore must use the firmware for the t8sg v2 only.

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Last edit: 20 Jan 2020 13:18 by mstansfield001. Reason: credit

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