7E not recognized by DfuSe

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26 Dec 2014 23:31 #27249 by Sandhill
7E not recognized by DfuSe was created by Sandhill
I posted this in an existing thread in the Feedback & Questions forum, but then realized that it might belong here...
I got a 7E for Christmas,and there has been no joy whatever.
I downloaded and installed DfuSe from the Walkera website, it opens nicely.
When I turn on the 7E holding the EXT button, Windows 7 informs me that it is installing device driver software.
I click the "details" bubble, and find "Driver software installation STM 32 DFU Installed, STM 32 DFU Ready to Use"
Nothing appears in the DfuSe "Available DFU Devices" dropdown list.
In Device Manager, under USB DEVICES, I have STM 32 DFU.
Under "Safely Remove Hardware and Eject Media" I can remove the STM 32 DFU, at which time it goes away in Device Manager.
Under My Computer STM 32 DFU never shows up as a device with removable storage, although that's perhaps because it's still with the original FW.
The computer sees it as a USB device, but that's as much acknowledgement as there is...nothing in DfuSE, no change in the screen on the 7E (just shows "Program Update...." and a little window half filled with vertical lines.
I have tried it on six USB ports on two computers. On my laptop there are no other USB devices connected. I have gone into device manager and uninstalled everything in USB controllers, although they reinstall on start up but at least I get to reinstall the STM 32 DFU after I've done that.
I'd like to think that I've overlooked something obvious :)
Thanks,
Steve

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27 Dec 2014 00:11 - 27 Dec 2014 00:11 #27250 by Indigo
Replied by Indigo on topic 7E not recognized by DfuSe
Did you try restarting your computer?

I find after installing new drivers sometimes they don't work properly until after a reboot.
Last edit: 27 Dec 2014 00:11 by Indigo.

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27 Dec 2014 00:16 #27251 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
The computer has been restarted numerous times.

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27 Dec 2014 01:11 #27252 by aMax
Replied by aMax on topic 7E not recognized by DfuSe

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02

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27 Dec 2014 02:02 #27254 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
Thanks...USBDview shows

Purple ball (the device is connected), Port_0001.Hub#0004, STM32 DFU, Application specific device type, yes(connected), no (not safe to unplug), no (not disabled), no (not USB hub). DfuSe shows no Available DFU devices.

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27 Dec 2014 02:20 #27255 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
Really bad. Do you use Windows 8 & an USB3.0 port?

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02

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27 Dec 2014 02:29 #27256 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
:) no 64 bit windows 7 and a usb 2.0 port...I first started trying a 3.0 port, but as soon as that didn't work I switched to trying only 2.0 ports as I knew that could be a problem, but it was no help.

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27 Dec 2014 02:49 - 27 Dec 2014 03:26 #27257 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
Verified it.
W7/64 is not working with DevoDfuSe..... :woohoo:
No entry for service etc....


Will try this with W7/32 and report.Have to switch the HDs.
Stay tuned.

EDIT: W7/32 and W7/64 is working.
You have to install the driver manually.
Guide Windows to the driver directory, otherwise it will tell you: "installation not possible"

Give MS an award.

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02
Last edit: 27 Dec 2014 03:26 by aMax.

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27 Dec 2014 03:32 #27258 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
Working, please look at the update.

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02

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27 Dec 2014 03:47 #27260 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
THANK YOU, I am much encouraged...but Windows 7 was reporting that the device installed successfully etc...what driver would I find to install manually that Windows is not getting right?

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27 Dec 2014 03:55 - 27 Dec 2014 08:37 #27261 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
I am using windows over twenty years after several years on other systems and
came across to many of these problems.... :evil:
Meanwhile such problems should be solved.

The drivers are situated in the installation directory of the Walkera DFU tool... :whistle:

Let your Devo connected into DFU mode and install (update) the driver.

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02
Last edit: 27 Dec 2014 08:37 by aMax. Reason: ..missing character...;:-(

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27 Dec 2014 04:06 #27262 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
I see no drivers in the DevoDfuSe V2.0 folder...the only files there are DevoDfuSe_V2.0_ setup and Update Instructions. Windows tells me that the currently installed driver for STM 32 DFU is 6.1.7600.16385...thanks again for all of your efforts!

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27 Dec 2014 04:13 - 27 Dec 2014 04:26 #27264 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
Really?
On my system the flashdrive driver has this version.
The DFU driver is version 3.0.1.0 (STTub30>date 2009)

Edit:
If you don´t get it sortet, we will continue later.
I have to find some sleep now...(Europe) :woohoo:

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02
Last edit: 27 Dec 2014 04:26 by aMax.

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27 Dec 2014 04:23 - 27 Dec 2014 04:25 #27265 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
My 7E is not showing up as a removable storage device, just as a USB device...
I still have the factory FW, I have not yet been able to even flash Deviation as DfuSe has not let me get beyond that.
Last edit: 27 Dec 2014 04:25 by Sandhill.

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27 Dec 2014 04:29 - 27 Dec 2014 04:29 #27267 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe

aMax wrote:
Edit:
If you don´t get it sortet, we will continue later.
I have to find some sleep now...(Europe) :woohoo:


And please rest well, I really do thank you for all you have done to help!
Last edit: 27 Dec 2014 04:29 by Sandhill.

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27 Dec 2014 04:31 - 27 Dec 2014 04:34 #27268 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
That´s the missing driver. Read above....
Connect Devo > DFU mode > Windows Hardwaremanger > Update driver > from installation directory of DFUtool...

If you do not find the driver, install the tool once more pointing to a directory of your choice.

....Good morning or good night....? :side:

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02
Last edit: 27 Dec 2014 04:34 by aMax.

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27 Dec 2014 06:23 #27270 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
PROBLEM SOLVED, a third computer was the charm.
On an old XP laptop I tried the beginning to end process, download and install DfuSe, download Deviation etc and it was all EZ PZ, and now I have Deviation installed, mission done !!!
Gotta be some finger pointing...Walkera I'd think, Microsoft maybe but with fail on two Windows7 64 computers and instant love on Atom cpu XP machine sounds software more than OS...
I'm sure that tons of folks have had NO prob with DfuSe or STM32DFU on W7/64 systems, and I (me) am the common denominator regarding my two out of two that failed...wish I knew what I muddled up. Just my report, thanks.

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27 Dec 2014 23:02 #27275 by Sandhill
Replied by Sandhill on topic 7E not recognized by DfuSe
As a follow up to the above, I wonder if the significant difference between the Windows 7 computers which didn't recognize the 7E and the XP that does is that I have used both Windows 7 computers to upgrade a Taranis to OpenTX, and thus they already had STM Bootloader in the list of devices which USBDeview shows...maybe Windows did not load a proper driver to make the 7E visible to DfuSe?

and thanks again aMax :)

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27 Dec 2014 23:30 - 27 Dec 2014 23:49 #27277 by aMax
Replied by aMax on topic 7E not recognized by DfuSe
Very strange.Hidden directory?
Did you do that as user or admin on your W7 systems?
* File Name          : version.txt
* Author             : MCD Application Team
* Version            : V3.0.1
* Date               : 11/24/2009
* Description        : Version file for STTub driver

* V3.0.1 - 11/24/2009
=====================

New Features
************
    + WHQL Certified with and published at WindowsUpdate web site :
      - Microsoft Windows 2000 family, 
      - Microsoft Windows XP family, x86
      - Microsoft Windows XP family, x64 
      - Microsoft Windows Vista family, x86
      - Microsoft Windows Vista family, x64 
      - Microsoft Windows 7
      - Microsoft Windows 7 x64

Devo7e, TaranisQ X7, R9M , 4in1 MM, Futaba FC18plusV3.2 & DFT/FLD-02
Last edit: 27 Dec 2014 23:49 by aMax.

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